Please note we are undergoing system maintenance that could affect some of the functionality of your betting experience.
JOIN LOGIN HELP CENTER 1-800-800-7777

We are here to answer any questions you might have about us in order to make your experience as smooth as possible.

If you cannot find answers to your questions, click below and an agent will be with you shortly.

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Or, if you would like to speak with us, call us at:

1-800-800-7777

Do you want to use Bitcoin or any of the other alternative coins available in the market but you don't know how?

Check out our crypto tutorial to get started!

OPEN CRYPTO TUTORIAL

But If you still have questions, our team is ready to help you.

FAQ

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DEPOSITS

Our deposit methods are well-known for their security and reliability. We value your trust by giving you the best transaction services available in the industry with unmatched integrity. We offer Bitcoin, Alt-Coins, Credit Cards and Prepaid Cards, Person to person (MoneyGram), Cashier's Check**, and Bank Wire**. You can visit the Deposit section of the site and see all the options available to you. **Please note Cashier's Checks and Bank Wires are subject to availability.

You can deposit any time of the day, any day, year round. Bitcoin, Alt-Coins and Credit Cards are approved 24 hours a day. Please note Person to Person deposits can be delayed due to agency business hours, and we cannot guarantee timely confirmations. For faster access to your funds, please consider our other deposit methods.

At Heritage Sports, the Cashier and Betting platforms operate exclusively with USD as the currency, therefore all account balances and wagers are always in USD.

When logged in to your account, go to the left-hand menu at the top and click on the green button saying "Deposits", it will take you to the Cashier.

Bitcoin and Alt-Coins are free. For Credit Cards, possible Foreign Exchange rate fees are not reimbursed. For Person to Person deposits, fees are not reimbursed.

If you don't have a wallet already, the first step is to register with a cryptocurrency exchange; this is an online platform where you can buy, sell, and store digital currencies. Many exchanges offer in-app wallets for your convenience, and you can typically link your bank account or use a debit/credit card to fund your account on these platforms. Next step will be to go to the Deposit section of our site, choose Bitcoin or Alt-Coins and click "Request Deposit", then click on "Generate Address" to get a Unique Address to make your deposit (for Alt-Coins first select your cryptocurrency). Finally, go to your exchange wallet, select "Send" or "Transfer", and enter the amount, paste the address you generated from our site, and click confirm to send the funds.

As long as the deposit is for $25 or more, and sent to a new unique address each time, our system will add it automatically to your account once the transaction is confirmed in Blockchain or the respective Crypto platform.

Yes! Simply choose the Alternative Coins option from the cashier under "Deposits" and choose any of the other Crypto options that we offer there. The options are: Ethereum, BSC, Ripple, Cardano, Doge, Solana, Tron, Litecoin, Tether, and Bitcoin Cash.

No, you will need to wait for the pending deposit to be confirmed. The system will not generate a new address until the one pending is confirmed, or if 24 hours have passed and the address expires. However, you can generate a new address with any other type of cryptocurrency you choose.

One of the two deposits will not get posted automatically by our system. Simply contact us to let us know and we will manually credit the second deposit. There is no timeframe for this procedure.

Our card processors have a lot of restrictions, and they also run a verification of customers' past records in their database. They will let you know immediately if your deposit has been approved or declined. Unfortunately, there is nothing that we can do if your card(s) are not approved. However, you can use any of the other deposit methods we have available.

We accept VISA, MasterCard, and AMEX brand cards. The main thing that you need to make sure of is that the card is enabled for international purchases. Credit Card transactions go through our trusted payment providers; due to this, we are unable to guarantee that any specific card(s) will be approved.

The minimum per transaction is $15 and the maximum is $500. You can do up to 6 transactions daily for a max of $1,000, 12 transactions weekly for up to $5,000, and 40 transactions monthly for up to $8,000. These limits apply per account, not per card.

We do not charge fees for Credit Card transactions. Any fees involved are not charged by us and therefore are not reimbursed by us. Please take into account that Foreign exchange rate fees and international transaction fees may apply to your transactions depending on your financial institution.

When logged in to your account, go to the left-hand menu at the top, click on "My Account" > "Customer Validation" and click the second tab "Registered Cards". For the "Add" button to be enabled, you need to have your personal information verified already. Then click the "Add" button, enter your card details, and click "Save". Once the card is saved, you'll need to validate it by uploading the Authorization Form provided there, filled out and signed, as well as pictures of both the front and back of the card.

No, all registered cards need to be under the account holder's name.

First you need to give us the Sender's name and the amount you will be sending. We will then generate a Receiver's name and location for you to send to. With this information, you need to go to a MoneyGram agency so you can send the funds. They will give you a "Reference number". Contact us with this number so that we can place your transaction "In process". There's no timeframe for this to be approved and credited. We recommend that if you're going to use this method, do so in the morning hours.

No, MoneyGram is the only Person to Person deposit method available.

No, our bonuses do not apply for Person to Person deposits.

The most common reason for a MoneyGram deposit to be declined is because one or more of the following details do not match: the amount, the location, the receiver's name, the sender's name, and the reference number. To avoid this, make sure to double-check the information before giving it to the Person to Person agency. If there is anything that doesn't exactly match, this needs to be corrected by contacting the agency directly. After the changes have been made, let us know so we can place the transaction back "In process". A transaction can be resubmitted a total of 3 times in a 24-hour period before it is permanently rejected.

PAYOUTS

Currently, we offer Bitcoin and Alt-Coins payouts. Regarding Alt-Coins, to have this option available for your account, you must have deposited with the same alternative coin.

There could be a number of reasons for your payout to be declined. You may check the reason by going to "Payouts" on the right-hand menu, then go to "History" and select the Payout transaction. There you will see the notes attached to the payout explaining the reason for its cancelation. If you have further questions, please contact Customer Service via phone, chat, or e-mail. 800-800-7777 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Weekday Daily Limit: Min $100 – Max $3,000
Weekend Daily Limit: Min $500 - Max $1000
Weekly Limit: $10,000 for Bitcoin and $5,000 for Alt-Coins.

The cut-off time is 10 am PST. If an online request is received outside of this time frame, the process will start the next business day.

We suggest that you first confirm the phone number on file for your account. If it is correct, please check for blocked numbers and also try with a different device and/or browser.

We do offer payouts on weekends with lower limits and only for customers who use strictly Bitcoin or Alt-Coins for deposits. The Minimum is $500 and the Maximum is $1000 per transaction.

Bitcoin and Alt-Coins have a timeframe of 24 to 48 hours.

Before any payouts can be made, the account needs to be fully validated including cards that were used in the account. In addition, all rollover requirements must be completed before any payout requests will be approved.

If you don't have a wallet already, the first step is to register with a cryptocurrency exchange. This is an online platform where you can buy, sell, and store digital currencies. Many exchanges offer in-app wallets for your convenience, and you can typically link your bank account or use a debit/credit card to fund your account on these platforms. The next step will be to go to your wallet and get the new unique address and copy it. Then go to the "Payouts" section of our site, located on the right-hand menu, choose Bitcoin or Alt-Coins, and click "Request Payout". Then enter the amount, paste the address from your wallet, and click "Submit" (for Alt-Coins first select your cryptocurrency). You'll receive a code to your phone number on file to confirm your payout request has been received.

Yes, as long as all rollover requirements are completed and your account has been previously validated. Bitcoin and Alt-Coins have a one-time rollover requirement before any payout requests will be approved.

BITCOIN AND CRYPTO CURRENCIES

Please refer to our Crypto Tutorial for everything you need to know to get started!

To follow up on your Bitcoin/Crypto coin transactions you can use the address you generated and track it on Block Chain

A Crypto currency exchange is an online platform where you can buy, sell, and store digital currencies. Many exchanges offer in-app wallets for your convenience, and some even support QR code scanning to simplify transactions.

We recommend the following crypto exchange wallets*: Coinbase, Coinmama, Crypto.com, CEX.IO, Kraken, Gemini, and Bitcoin ATMs. You can find more info about it on our Crypto Tutorial *These third-party services are not affiliated with our platform. Choose an exchange based on your banking needs.

If you're new to crypto, we suggest starting with Bitcoin, the most widely recognized and easiest digital currency for deposits and payouts. We also offer the following: Ethereum, BSC, Ripple, Cardano, Doge, Solana, Tron, Litecoin, Tether and Bitcoin Cash. You can find more info about it on our Crypto Tutorial

When used properly, Bitcoin is one of the safest ways to make your transactions. The transactions are secured by the Blockchain system along with the scattered network of computers called "Miners" that verify them.

Transactions are recorded on the "Blockchain" (a decentralized, distributed and public digital ledger that is used to record transactions), which makes them more transparent and harder to meddle with. Bitcoin is backed up and encrypted on the "Blockchain" to ensure the security of your funds. Since personal information is left out of the transactions, you as the user are not exposed.

Always double-check the Bitcoin/Alt-Coin address before sending or receiving your transaction to avoid sending it to the wrong receiver. Always copy and paste the addresses generated, don't type them by hand to avoid mistakes. Always generate a new unique address for each transaction, whether it is a deposit or a payout.

SPORTS AND LIVE BETTING

Limits are not raised upon request. Our Risk Management Team is continuously evaluating player activity and will adjust limits according to their analysis. It is a constant and ongoing process.

On the legacy site, make your selections and a "Open Spots" drop down menu under the bets selected will appear so you can choose the amount of open spots you would like to add to your parlay or teaser.

On parlays and teasers the maximum payout is $50,000 per bet type.

On the New site, once you have added your picks to the betslip, you will see payout/odds listed there.

On the "Legacy" site you can go to "Wagering Types", located under "Rules" at the bottom of the page and see our parlay/teaser odds charts.

Most straight bets on major sports will be eligible for the early cash out option. Parlays will most likely not be eligible.

We can cancel PreMatch bets only if the request is reported no more than 10 minutes from the time that the wager was placed, as long as there is no line change and the event has not started. (We do NOT cancel LIVE Wagers for any reason).

When logged in to your account, go to "Current Bets" located on the right-hand menu.

Imagine you make a bet on a game happening today. You say, "IF my team wins today, THEN I want to bet on another game tomorrow." That's Link$! It's all about what happens next, based on your first bet. Please refer to the Link$ page for more details.

You can find the Sports rules by going to the Sports platform, clicking the 3 dots icon at the top of the wagering menu, and then clicking "Rules". A pop-up window will appear that displays all the wagering rules. You can also go to "Wagering Rules" under "Rules" at the bottom of the site.

As long as you have wagered at least $1 in Live Betting during the last 24 hours, you can take advantage of our Live Streaming feature. Simply find the game you want to watch in the LIVE wagering section and the stream will start as soon as you open the offerings page for that event.

The scoreboard information is provided by a 3rd party provider. Although they make an effort to ensure all information displayed is correct, the information provided is intended to be used as a guide. We encourage customers to use alternate sources to keep track of the games they wager on. We do not take responsibility for discrepancies with scoreboards or times listed on the site.

No, on the settings wheel located on your betslip, you can edit the "Bet Acceptance" settings to "Accept any odds change". This option will allow you to place any wager without having to confirm it manually.

You can find the Live Betting rules by going to the Live Betting platform, clicking the 3 dots icon at the top of the wagering menu, and then clicking "Rules". A pop-up window will appear that displays all the Live Wagering rules.

MY ACCOUNT

To open an account, simply go to the "Join Now" green button on the main page of the site and complete the signup form. It is very important to provide a current e-mail address and phone number since we will send you all the details of your account after it has been created.

A copy of your valid photo ID (Passports are not accepted) and a copy of a utility bill in your name that is not older than 3 months.

We can accept a bank statement, magazine subscription, court citation or any other piece of mail that displays your name and address that is not older than 3 months.

You can upload a copy of your most recent phone bill, displaying the number you want to have on file and your full name.

When logged in to your account, go to the left-hand menu at the top and click on "My Account" > "Preferences" > "Change Password". Enter your current password, create a new password, confirm the new password and click on the "Save" button.

When logged in to your account, go to "Account History" located on the right-hand menu, it will display up to the past two weeks of your wagering and transaction history.

Give us any feedback or suggestion about our website by going to the right-hand menu on your account and click on "Messages", select "New", and tell us what's on your mind!

PROMOTIONS

Yes, we offer a 20% cash sign up bonus with a 5x rollover, available on your initial deposit of $100 or more. MoneyGram is excluded from receiving this bonus.

Yes, we offer 10% cash re-up bonus with a 5x rollover on deposits over $100. MoneyGram is excluded from receiving bonuses.

The Free Bet(s) will appear at the top of your betslip. Please select "View all" to see how much the free bet is for and what type of sport your free bet is good for. Once you have added your selection(s) to the betslip, switch the green "toggle switch" at the bottom of the bet slip to the "on" position. Then, click on the dollar amount and description box of the free bet you would like to use. The dollar amount for the lay amount of your wager will be posted to the betslip as a free bet.

At the moment we do not have an online tool for you to check the status of your rollover requirement. You can contact us via phone, e-mail, message or Live Chat and we will gladly check it and provide it to you. Additionally, you can track your rollover requirement by using the Daily / Weekly figures and the "Account History" report available online. This section will display up to the past two weeks of your account history.

Yes, on the left-hand menu at the top, under "My Account" > "Preferences", uncheck the box that reads "Apply all eligible deposit bonuses to my account", and then click on the "Save" button.

Yes we do. For each new player you refer, we'll add 20% of their first 2 deposits in Free Play to your account. Refer 3 active players who each make two deposits of $100+, and we'll double your total bonus. You can check more details by going to "Referral Program" under "Promotions" at the bottom of the main page.

Stay current on all the Heritage "happenings" with our once a month newsletter. Upcoming contests, promotions and valuable sports betting information will be highlighted for the month ahead. To subscribe please log in to your account, go to "Subscribe to newsletter" under "Specials" at the bottom of the page, and simply agree to have your e-mail added to the mailing list.

It means we charge 108 on all Major Sports full game sides and totals. We give Cash Back to your account on every wager win or lose. It is calculated by the number of bets and the type of bets a player makes.

It is given quarterly beginning January 1st of each year. In addition, you can release your cash back online any time you have reached $25 or more. Simply log into your account on the website, click on the "My Account" icon in the top right corner and click on "Cash Back". Enter an amount of $25 or more in the top box and click the arrow to the right. The cash back will automatically be credited to your account.

Cash Back is updated daily at 5:30 am PST with graded wagers from the previous day. If graded after that time, then the cashback balance will be updated the next day.

No, there are NO rollover restrictions on Cash Back funds.

Yes, any time you have accumulated at least $25 in Cash Back funds you can redeem it online on the "Cash Back" option located on the right-hand menu. Simply enter the amount and click on the arrow.

There are 3 levels: 2 diamonds (0-149 bets*: 0.4% Cash Back each quarter), 3 diamonds (150-499 bets*: 0.6% Cash Back each quarter) and 4 diamonds (500+ bets*: 0.8% Cash Back each quarter). * Count of Pre-Game bets Live Wagers are not considered for cash back level changes.

If you lose 7 deposits in a row, without payouts in between, we got your back. The 8th one is on the house!

The 8th for free is based on the average of your previous 7 deposits without a payout. Contact us after your seventh deposit has been lost, you have no pending wagers (futures excluded) and your balance is $0.00 and we will credit the 8th for free promotion to your account. The 8th for free promotion has a $5,000 max and has an 8x rollover on the credited amount.

At least once a month during the football season we select a game where if you bet on that game (side only) you can get out of your bet at the halftime for free. Let's say you lay the Rams -7 for the game and at the ½ the Rams are losing 35 to 0. You can cancel your bet for free at halftime if you don't think the Rams can come back. The maximum wager for this promotion in $250 and the wager must be on the side only no Money Lines or Totals. You can buy up to 2 full points with this promotion.

It's an on-line promotion, where you can cancel one bet on one game that we choose monthly. It applies to pre-game straight wagers on the spread only no Money Lines or Totals up to a maximum wager of $250.

It's the ultimate free play! Each month we calculate your daily average balance (pending bets included). Whatever % the price of Bitcoin goes up that month you receive the same % on your average daily balance in the form of a free play. The best part, if Bitcoin goes down, it costs you absolutely nothing.

Yes! As long as you meet the following criteria: You must have deposited with Bitcoin or any other Alt-Coins we support during the past month. You must have had a balance of at least $100 in your account for a minimum 14 days of the past month. You must have made at least 60 wagers in the past month.

As long as you are an Active player, you will be able to access and enjoy our free contests from the "Contest Central" section, located under "Specials" in the menu at the bottom of the page. *An Active Player is any player who has made at least 50 plays in the last 6 months or has made a deposit after August 1st, 2024. All other players are ineligible.

It's a free play given on the day of your birthday. It's up to half of your account's average wager for the past year with a maximum of $500.

In order to participate, all participants must have an active Heritage Sports account, and must have placed at least 10 bets a week for a minimum of 8 weeks with a total volume of $4,000.

CASINO

To play in the casino with real money you will need to validate your personal information under "My Account" > "Customer Validation", as well as any Credit Cards used to deposit with under "Registered Cards".

As long as you end the month with at least $250 in NET Casino losses, you will receive the rebate automatically on the 1st of the month. The casino rebate has a 4x rollover that must be completed in Sportsbook action.

Yes, under "My Account" > "Preferences", you can check the box that reads "Suspend All Casinos" and then click the "Save" button.

No, only sports wagering action will count towards completing your rollover requirement.

Our cash bonuses can be used to play in the casino, but the action does not count towards completing any rollover requirements. We do not offer any casino-exclusive bonuses other than any free spins or casino bonuses specific to any given casino game.

Send an e-mail to Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it. with as many details as possible. Include the name of the game, the hand number, the time the issue occurred, and a detailed explanation of what happened. Claims will be forwarded to the provider and responded to within 72 hours.

Whenever there is an issue with the Live Dealer, the first step is to contact the respective Pit Boss of the table where you are playing. If they are not able to provide a resolution, you can reach out to Customer Service via e-mail, providing as many details as possible, such as the name of the game, the time the issue occurred, and a detailed explanation of what happened. Live Dealer Claims will be forwarded to the provider and responded to within 72 hours.

RACEBOOK

Heritage Sports offers over 60 tracks for Thoroughbred & Harness racing, we pay full track odds at all major tracks, as well as many smaller tracks, up to a maximum payout per category.
Please refer to the Racebook page for more details.

Yes we do, you can open the race that you bet on at any time 24/7 and watch it live right from within your account.

Get up to 8% Cash Back Racebook Rebate with a 4x rollover on daily horse volume. This is paid to your account automatically every morning.

It applies to your daily volume of horse activity. The rebate is granted based on the type of track where your bets were placed: 8% for Major Tracks, 6% for Other Tracks, and 2% for Limited Action Tracks and Small Action Tracks. Horse Rebates are not issued on action placed on Quarter Horses, Harness racing, scratches, or past-posted wagers.

TECHNICAL ISSUES

We do not have a downloadable app. Our site is optimized to adapt to both desktop and mobile devices alike. While on your mobile browser, you can choose to save the link on your home screen to be able to access it the same as you would a regular app. However, it is still web-based.

The site works on any browser; however, we do recommend using Google Chrome as a first choice as the site is optimized for this browser experience.

Anytime that something is not working as expected on the site, we recommend clearing your browser cookies and cache, closing out the browser, and then reloading the site. If this does not resolve the issue, please contact Customer Service via phone, chat, or e-mail to report the problem.

Click on the 3 dots at the top right side of the browser, then click "Delete browsing data...", a pop-up window will appear. Select "All time" as the time range, select only "Cookies and other site data" and "Cached images and files", then click "Delete data". Close the browser completely when it's done, and open it again.

Just contact Customer Service via phone, chat, or e-mail to let us know, and we can send it to you manually via e-mail.

CUSTOMER SERVICE

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WAGERING HELP

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CLIENT SERVICES

OPEN
Monday to Sunday:
6:00am PST (9:00am EST)


CLOSE
Our Client Service Department closes each night at the 2nd half start of the last Pro or NCAA game (up to 11pm PST, 2am EST) or the start of the last MLB game.

WAGERING DEPARTMENT

Call Center and Internet wagering are available 24 hours.

Note: Hours of operation are subject to change without notice.

Heritgage Perks 2

BEST VALUE IN SPORTS - HERE IS WHY

Reduced Juice & Cash Back

We charge 108 on all Major Sports full game sides and totals.
THAT'S A 20% DISCOUNT from what other major Sports Books charge.

Cash Back is calculated by the number of bets and the type of bets a player makes.

500+ bets*: 0.8% Cash Back each quarter.

150-499 bets*: 0.6% Cash Back each quarter.

0-149 bets*: 0.4% Cash Back each quarter.

* Count of Pre-Game bets.

The Cash Back Rebate is payed quarterly beginning January 1st of each year.

There is NO ROLLOVER restrictions on Cash Back funds.

IT GETS BETTER WITH PARLAYS

  Parlay Teams Cash Back  
  4 or 5 2x  
  6 or 7 2.5x  
  8 or 9 3x  
  10 or 11 3.5x  
  12 or 13 4x  
  14 or more 4.5x  
 

Special Early Cash Back Redemption:
Any time you have accumulated at least $25 in Cash Back funds you can redeem it online.

8th Deposit for Free

If you're unlucky enough to have lost 7 deposits in a row - we got your back. The 8th one is ON THE HOUSE.

THE ULTIMATE FREE PLAY!

If you are a sports bettor and have a bitcoin account, you can't do better than having a Heritage Sports account.
Why? Simple answer: "Bitcoin Insurance".

Here is how it works:
Each month we calculate your daily average balance (pending bets included).
Whatever % the price of bitcoin goes up that month you receive the same % on your average daily balance in the form of a FREE PLAY.
Here's the best part - if bitcoin goes down, it costs you nothing. It's the ultimate free play!

Just another one of the many one-of-a-kind perks at Heritage Sports.

Here is an example:
If Bitcoin goes from 65,000 to 78,000 in a month that is a 20% increase.
You will get 20% of your average daily balance as a Free Play.
If Bitcoin goes from 65,000 to 52,000 a 20% decrease you lose nothing.

Get Out of Your Bet at Halftime for Free

At least once a month during the football season we select a game where if you bet on that game you can get out of your bet at the halftime for free. Let's say you lay the Rams -7 for the game and at the ½ the Rams are losing 35 to 0. You can cancel your bet for free at halftime if you don't think the Rams can come back.

© 2024 Heritage Sports
The Heritage Brand and Logo are trademarks of Heritage Sports.
Heritage Sports is a premier online sportsbook and gambling destination. Heritage Sports is a fully licensed sportsbook
providing a reliable and secure sports betting service to millions of satisfied online betting customers world wide since 1994.
Heritage Sports offers football betting, live and NFL odds all season long. All rights reserved 18+.
Free Contests at our Contest Central, and Read the Latest Sports News in our Blog.
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At Heritage, we're committed to providing an exceptional betting experience for educated gamblers who believe in smart betting strategies.

With our new website, enhanced features, and additional reduced juice offerings, we are here to give you the edge you need.

Please login to the new website bet105.eu to access all of your accounts.